As we enter the holiday season and the end of 2025, it’s a good time for many to remember January 2026 may begin a new medical insurance year or change in insurance carrier. As the new year begins, this could mean new deductibles, prescription refills and Prior Authorizations.
Below is a list to remind you to check on medication refills. Be mindful of limited holiday hours retail and specialty pharmacies might offer, especially on Thursday, December 25, 2025, and Thursday, January 1, 2026. Specialty pharmacies may also have delays in shipments due to holiday shipping demands.
- How many doses are left? Do not wait until you have no doses left, submit your request a few days prior to running out. Also, pay attention to weekends and holidays and try to avoid needing a refill around those times, if possible.
- When you call your doctor’s office for a medication refill, pay attention to the turnaround time noted on the message (most are two to three business days) or if submitting via a patient portal.
- Make sure to include all of the important information for the office to fill the prescription.
- Pharmacy Name
- Address, Phone and Fax number
- If your insurance information has changed, you must notify your doctor and pharmacy of the change prior to filling the prescription.
4. Do any of these medications require a prior authorization (PA)?
- How long has the PA been approved for?
- When is a new one due?
- Who is responsible for submitting the PA?
For more information, please visit www.tscalliance.org/tscnavigator.